Rakwa is a community-focused platform created by New Media Focus, Inc. to help Arab Americans and those interested in Arab culture discover local businesses, events, and services. It also provides a space for business owners to list and promote their offerings for free.

You can create an account by downloading our mobile app from the App Store or Google Play, or by visiting our website. Simply click on “Sign Up,” fill in the required information, and follow the instructions to verify your account.

Yes. Rakwa is free for both users and business owners. Users can browse listings and events at no cost, while owners can list their businesses free of charge. We may offer optional premium features in the future, but the core functionality remains free.

If you own a business that serves the Arab American community, you can create or claim your listing through the “Add Business” feature. Fill out your business details, upload images, and provide any relevant information. Once reviewed, your listing will be published.

Absolutely. You can update your business information, images, and other details at any time by logging into your account and navigating to “My Listings.” This ensures your customers always see accurate, up-to-date information.

Users can leave reviews and ratings on business listings to share their experiences. Reviews help others make informed decisions, and business owners can respond directly to feedback. We encourage constructive, honest reviews that adhere to our Content Guidelines.

Yes. We ask all users to follow our Content Guidelines when posting or reviewing on Rakwa. This includes respecting others, avoiding inappropriate or offensive language, and ensuring that any claims made in reviews are accurate.

You can report any inaccuracies directly through the “Report” button on the listing page or contact our support team. We will review the information and update it accordingly to ensure accuracy and reliability.

We take user privacy seriously. Any personal data you provide is handled according to our Privacy Policy, and we implement various security measures to protect your information.

By default, you’ll receive notifications in the app about new listings and upcoming events based on your preferences. You can also subscribe to our newsletter or follow us on social media for the latest news and updates.

If you have additional questions or need assistance, feel free to reach out via our support email at [email protected] or use the “Contact Us” form on our website.

Rakwa serves primarily as a directory platform. Any disputes or issues with a specific business should be resolved directly with the business owner. However, we do review reports about serious misconduct or policy violations, and we may take action if necessary.